System Alert

HRSA will be sending notifications to recipients delinquent in submitting their Single Audits to the Federal Audit Clearinghouse and additional actions will be applied to their HRSA grant(s) for continued noncompliance


System Alert


Starting April 26, 2024, an Annual Account Review will be initiated for all users on the anniversary of the organization registration, which must be reviewed by the organization/entity’s ‘Primary Authorizing Official’ or the ‘ Point of Contact’. 


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 19 items in 2 pages

New HRSA Data Collection Platform for select FORHP Performance (PIMS) Reports Unread news

Thursday, February 29, 2024

Performance (PIMS) Reports for the below programs are now located in the new HRSA Data Collection Platform via Salesforce. Once your Performance (PIMS) Report is created you will receive an email with a link for the new system, which you can access using your EHBs credentials. If you need assistance logging into the system, please contact the Customer Support Team:

RCORP Implementation Performance (PIMS) Reports

  • Reporting Period: September 1, 2023 – February 28, 2024
    • Submission Open Date: March 1, 2024
    • Report Due Date: March 31, 2024

For information about the new HRSA Data Collection Platform, including step-by-step instructions and FAQs refer to the help materials in the HRSA Data Collection Platform.


New EHBs Login Process Unread news

Friday, May 26, 2023

Beginning May 26, 2023, to access the EHBs Applicants, Grantees, Service Providers, Consultants, and Technical Analysts must use and two-factor authentication.

For information about the new EHBs login process and, including step-by-step instructions, a video, and FAQs refer to the 

EHBs Wiki Help page (

You can also find a recording of the EHBs Login Process webinar at the following link: .


What’s New Go Live Grantee Message Unread news

Friday, January 28, 2022

What’s New Message :

 New Prior Approval (PA) and Other Submissions (EDM) Budget Forms 


The EHBs has been updated to include structured budget forms for Prior Approvals (PA) and Other Submissions (EDM). As of January 28th, 2022, as you complete Prior Approvals and EDM submissions, you will enter all budget information through the new forms in the EHBs before submitting for HRSA review and approval.  This change applies to all Prior Approval Types and Other Submissions (EDM).

For additional details and step-by-step instructions on the changes in the EHBs, please refer to the EHBs Help pages for Prior Approvals and Other Submissions (EDM).


What’s New Go Live Grantee Message Unread news

Friday, October 29, 2021

What’s New Message :

Transition to Unique Entity Identifier (UEI) – October 2021 updates

HRSA’s Electronic Handbooks (EHBs) has been further updated to continue to support the transition to the new Unique Entity Identifier (UEI). For more information on this transition, refer to the GSA Web site.

As of October 28th, the second round of updates have gone live in the EHBs. The EHBs Applications, Applications, and Smart Assist have been updated to show the UEI field.

For additional details and examples of the EHBs changes, please refer to the EHBs Help page.


What’s New Zoom Screensharing Service Unread news

Tuesday, June 29, 2021

As of June 25th, the EHBs Adobe Connect Screen Sharing feature has been updated to a more user friendly and modern Zoom screensharing service. This will allow for HRSA staff, including Project Officers, Grants Management Specialists, and the HRSA Customer Support Team, to address your questions more efficiently and effectively.

No major changes will be made to the Screen Sharing feature; HRSA staff can still initiate a screen sharing session and instruct the users to share their EHBs screen.

For additional details and step-by-step instructions on how to use the Screen Sharing feature, when requested by the HRSA staff, please refer to the EHBs Help page. (link to wiki page)


What’s New Go Live Grantee Message Unread news

Friday, June 11, 2021

What’s New Message :

HRSA’s Electronic Handbooks (EHBs) has been updated to support the transition to the new Unique Entity Identifier (UEI).

The federal government is replacing DUNS with UEI, a non-proprietary identifier. For more information on this transition, refer to the GSA Web site.

HRSA EHBs is being incrementally updated to change DUNS fields to UEI fields and to update the associated processes, such as the search options on the organization registration pages.

As of June 10, the initial updates have gone live in EHBs. The Organization Registration pages, the Grantee My Portfolio pages, and the Application Tracker have been updated to show the UEI field.

For additional details and examples of EHBs changes, refer to the EHBs Help page.

For additional background and details on the transition to the UEI, please refer to the GSA website


HRSA will not accept FFR submissions through the HRSA Electronic Handbooks, the EHBs Unread news

Thursday, October 01, 2020

Starting September 25, 2020, the EHBs will not accept FFR submissions. From October 1, 2020, the FFR report will be available in PMS to prepare, certify and submit to HRSA for review. Visit the PMS Website for instructions on how to request access to or update permissions to the FFR module. For general questions about this transition, PMS system access, or technical issues related to the FFR, please contact Please visit the Manage Your Grant: Training page on the HRSA website for resources related to this transition.


Meet Sarah—your new option for automated EHBs Account Management and EHBs site knowledge Unread news

Thursday, March 26, 2020

Sarah is a new automated intelligent Chatbot tool for managing your EHBs account that can help you with resetting your password, unlocking your account, terminating a logged in session and providing EHBs users with informational resources.

What to expect?

Coming soon, Sarah will be deployed on the external EHBs login page and will provide users an interactive experience to perform self-service account actions. The intelligent Chatbot will also provide the users with resources, including videos and documents, and answers to some of the most common EHBs questions, all without needing to call the contact center.

The conversational experience will be available 24/7, providing users with an alternative source of assistance to enhance the efficiency and user experience for EHBs users.

How to use?

To interact with Sarah, simply access the external EHBs login page and select the Chatbot icon on the bottom right of your screen. From there you can begin your conversation, requesting which topics you need help with.

Prior to performing account related actions, Sarah will be able to validate your identity based on your EHBs profile security question. Additionally, the Chatbot will be able to help users create tickets that will then be reviewed and followed up on by the Contact Center.

Account Management Examples:

"I need to reset my password"

"I can't log on to EHBs because I'm already logged on at a different computer"

"My EHBs account is locked"

EHBs Informational Examples:

"I need help registering a grant"

"How do I navigate the EHBs site?"

"Who can manage users?"

"Where can I learn more?"


Optimized Home Page and a New Help Video! Unread news

Friday, March 16, 2018

Thanks to your feedback, starting March 16th, you will see a modernized Home Page with new quick links in the Tracking Widget, a streamlined Help Widget, and an overall improved layout. You will also see two new Smart Assist options to guide you on how to remove a user from your organization and remove user permissions for a grant.

For more information, visit the recently updated EHBs Home Page and Navigation Help Page- Opens in a new window. and make sure to also view the new EHBs Home Page and Navigation Help Video!- Opens in a new window.


New features to help you manage your workload, and easily download and print your Grant documents! Unread news

Thursday, January 18, 2018

Starting January 19th, the EHBs has two new features that were added to address your feedback!

Archive Tasks: Declutter your Pending Tasks and Grant Applications with the Archive feature. You can now archive and relocate Tasks and Grant Applications that are no relevant. Easily archive and unarchive tasks, as needed, to help you manage your workload and focus on high priority Tasks.

Download and Print Documents: Easily select, download and print documents for your Grant from a single view in three easy steps. You can access and download Grant related documents, such as Applications, Awards, and Submissions, in one-go from a common location.

Check out the EHBs Help pages on Archive Tasks- Opens in a new window. and Download and Print Documents- Opens in a new window. to watch fun Help videos and see step by step instructions on how to use these helpful new tools!


HRSA EHBs will feature Screen Sharing with Contact Center and BPHC Helpline starting November 17th! Unread news

Tuesday, November 14, 2017

The new Screen Sharing feature will allow you to share EHBs screen with HRSA Contact Center and BPHC Helpline staff while they are assisting with your EHBs related request.

While the agents are assisting the users over the phone, they will determine whether a Screen Sharing session will help in addressing the question more efficiently and effectively. Contact Center and BPHC Helpline staff will have the capability to initiate a screen sharing session and instruct the users to share their EHBs screen.

Please refer to the EHBs Knowledgebase- Opens in a new window. for details on accessing this feature.


New HRSA EHBs features available starting July 7th! Unread news

Monday, July 10, 2017

In an effort to serve you better, we are continuing to enhance the HRSA Electronic Handbooks (EHBs). The following new features are now available:

Smart Assist – Guide yourself and troubleshoot common EHBs tasks without reaching out to the HRSA Contact Center for technical assistance.

Use Smart Assist to help you with the following tasks:

• Changing a grant Project Director (PD)

• Requesting a submissions deadline extension

Access Smart Assist from your EHBs Home Page (widget in the top right corner) when you need to work on one of the supported tasks.

You will see more supported tasks added to the Smart Assist widget as we continue to enhance the EHBs for you.

EHBs Search – A quick way for you to search across different areas of the EHBs.

Use EHBs Search to quickly lookup your grant information, or find relevant knowledgebase articles and FAQs.


HRSA Unveils New Home page for Electronic Handbooks (EHBs) Unread news

Friday, April 07, 2017

Using your feedback from the HRSA Grantee Survey 2016, along with industry best practices, we have updated the HRSA Electronic Handbooks (EHBs) Home Page to improve your user experience! Whether you need to work on application, submission or task - it will be easier than ever!

Some of the new EHBs features include:

  • Home Page: The EHBs Home will now feature widgets to help you easily navigate to your tasks, view help videos, track submitted items, pin favorites to the Home Page for quick access, and navigate to recently accessed items.
  • Navigation: The entire HRSA EHBs is now at your fingertips with the new Navigation Panel.
  • Getting Started: Working on your tasks has never been easier. The new Getting Started will help users get everything organized to start working in the EHBs.
  • Help: A new Resources Tab has been added where you can find helpful information.
  • Contact Us: The enhanced Contact Us page now includes Project Officer (PO) and Grants Management Specialist (GMS) contact information for all the grants in your portfolio.


Effective on November 21, 2014, you must use your email address instead of your former EHBs username to log in to the system. Unread news

Thursday, October 23, 2014

What's Happening?

HRSA will be changing the EHBs login ID format from a username to your email address. This improvement facilitates unique user IDs across the EHBs community and makes it easier for you to remember your username. As a result of this enhancement, a single email address can be associated with only one - not multiple - EHBs accounts.

How will this affect me? What do I have to do?

If you have only one EHBs account associated to an email address, you don’t have to do anything! We’ll change your username automatically to match the email address associated to your account. Starting on November 21, 2014, you’ll stop using your current username and start using your email address to log in. If you have multiple accounts associated to one email address, you’ll need to update each of your accounts so that each has a unique email address. Please check your email for important information regarding your specific accounts.

How do I change the email address associated to my account?

Follow these steps to update your EHBs account profile. Remember that each account must have a unique email address associated to it because it will also be the login ID for that account, so if you have multiple accounts, you must complete this for each of your accounts and associate a different email address to each one.

► To update your EHBs account profile with a unique email address:

1. Navigate to the HRSA EHBs website at

2. Click one of the EHBs choices based on your account type (Applicant/Grantee or FI Review).

3. Type your current username and password, and click Login.

4. Hover over your username in the top right corner of the EHBs home page.

5. Select View/Update Profile in the drop down list to display the View/Update Profile page.

6. In the Email text box, type a unique email address.

7. Click Continue to display the Confirmation page.

8. Verify that the information is correct, and click Confirm.


HRSA Contact Center Extended Hours and Exciting EHBs Enhancements Unread news

Thursday, August 14, 2014

This notice is to inform you of several changes to the HRSA Electronic Handbooks(EHBs) and Contact Center operations which went into effect on Friday, August 1, 2014.   

  • HRSA Contact Center Hours:
    • To better support you, HRSA has extended the hours of the HRSA Contact Center. The HRSA Contact Center now operates Monday through Friday from 8:00 AM to 8:00 PM ET. Previous hours were 9:00 AM to 5:30 PM.

  • New Error Reporting Capability:
    • To expedite the reporting of system errors, a new feature has been added to the EHBs. When users encounter an “unexpected error” popup, an option for the user to report the error displays. The popup form captures all pertinent user and error information and provides a “comments” section. Once the form is submitted, a help ticket is created and automatically forwarded to the appropriate HRSA staff for evaluation and resolution.

  • User Feedback Capability:
    • The EHBs now provides a “User Feedback” form where you can enter comments, concerns, and suggestions. You can access this form by clicking the “Feedback Form” icon in the EHBs system toolbar.

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